FREQUENTLY ASKED QUESTIONS

FAQ

Can I request a custom handmade product?

Yes! We specialize in crafting handmade products based on your personal preferences and specific needs. If you'd like something custom, please visit our “Custom Handmade Request” page and fill out the available form. We'll get back to you as soon as possible to discuss the details of your request.

Are the products on your website available for immediate purchase?

Unless a product is marked as out of stock or made to order, all listed items are available and will be shipped within 3 business days from the time your order is placed.

How can I return a product?

If you’re not fully satisfied with your purchase, you can return the product within 14 days of receiving it, provided it is in its original condition and packaging. To initiate a return, please contact our customer support team through the Contact page, and we will guide you through the process.

How can I track my order?

We keep you updated every step of the way. Once your order is confirmed, you’ll receive an email with your order details. As soon as your package is shipped, we’ll send you a tracking number so you can monitor the delivery progress in real-time.

What are S2Knife Product Bundles?

Our new S2Knife Bundles are curated sets of multiple handmade items available through a single order. Think of them as ready-made kits—perfect for both new and experienced hunters looking to upgrade or complete their gear in one go.

Unlike purchasing individual items, bundles often come with exclusive discounts on selected handcrafted products. They offer great value and convenience, especially for those looking to get more while spending less.

Have more questions?

CONTACT US

Prefer to speak over the phone? You can call us at:
(+30) 694-780-2766 (Monday - Friday 9:00 AM - 14:00 PM)